Use the built-in answering system and voicemail service

You can use your answering system and voicemail service together by setting your answering system to answer before voicemail service answers as described below. To learn how to program your voicemail settings, contact your telephone service provider.

If you are on a call, or if the answering system is busy recording a message and you receive another call, the second caller can leave a voicemail message.

Set your answering system to answer calls at least two rings earlier than your voicemail service is set to answer. For example, if your voicemail service answers after six rings, set your answering system to answer after four rings. Some voicemail service providers may program the delay before answering calls in seconds instead of rings. In this case, allow six seconds per ring when determining the appropriate setting.

Retrieve voicemail from telephone service

Voicemail is a feature available from most telephone service providers. It may be included with your telephone service, or may be optional. Fees may apply.

Retrieve voicemail

When you received a voicemail, the handset displays Voicemail icon and New voicemail. To retrieve, you typically dial an access number provided by your telephone service provider, and then enter a security code. Contact your telephone service provider for instructions on how to configure the voicemail settings and listen to messages.

NOTE

  • After you have listened to all new voicemail messages, the indicators on the handset turn off automatically.

Clear voicemail indicator

Use this feature when the telephone indicates that there is new voicemail but there are none. This feature only turns off the indicators, New voicemail and Voicemail icon. It does not delete your voicemail messages. As long as you have new voicemail messages, your telephone service provider continues to send the signal to turn on the indicators.

  1. Press MENU/SELECT on the cordless handset when the telephone is not in use.

  2. Press down key or up key to choose Settings and then press MENU/SELECT.

  3. Press down key or up key to choose Clr voicemail and then press MENU/SELECT. The screen shows Reset Voicemail Indicator?.

  4. Press MENU/SELECT to confirm. You hear a confirmation tone.

To set voicemail number for quick access, see Set voicemail number.